Visas and Immigration
Visit the Home Affairs website for further information regarding visas or citizenship. If you are unable to find the information you need on the Home Affairs website, telephone the Global Service Centre on +61 2 6196 0196.
The Australian Embassy in the Republic of Palau has no visa function. Visa applications are not accepted at the Australian Embassy in the Republic of Palau.
The Australian High Commission in Suva, Fiji, manages visa services for clients in the Republic of Palau. Please visit Suva, Fiji for further information.
You can apply online for most Australian visas and citizenship through ImmiAccount. This is the preferred and most efficient way to apply.
Some visa applicants in Palau may receive a request to submit biometric data as part of their visa application. There is currently no Australia Biometric Collection Centre in Palau. Therefore, if you receive this request, please email your full name and visa application ID to [email protected] , and request a waiver from biometric data collection. If approved, your visa application will be assessed without reference to biometric data.
If you have read this information and still need assistance, you can contact the Visa Office at the Australian High Commission in Suva here: Contact us.
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Tourist Refund Scheme
The Tourist Refund Scheme enables you to claim a refund, subject to certain conditions, of the goods and services tax (GST) and wine equalisation tax (WET) that you pay on goods you buy in Australia.
Customs and quarantine
The Australian Department of Home Affairs manages the security and integrity of the Australian border and assists people and cargo to move in and out of the country.